RealPlay
TM
Picker
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{{ selectedClassType?selectedClassType:'Select Class Type' }}
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{{ selectedCourse?selectedCourse:'Select Course' }}
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LOAD SCENARIO
CLEAR
Course Summary
LOB:
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Class Type:
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Course:
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Enrollment Period
Caller's Information
Caller's Demeanor
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Background
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Expectations
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Agent Tasks
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Parts of the Call Flow to Be Completed During the Call
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Eligibility and Needs Information
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Financial Information
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Mastery Question
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Enrollment Information
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Agree to the SMU Transfer
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Objections
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